The ISOTEC Group
Customer orientation and top quality

Customer orientation and top quality

 

We have summarized our values in 5 guiding principles and in our terms of engagement.

We vouch for: Workmanship of top quality, permanently dry properties, friendly customer service and customer satisfaction.

Our positive customer reviews are the result of our customer-oriented service. We don’t just want to fulfill our customers’ expectations but to exceed them.

THE 5 ISOTEC GUIDING PRINCIPLES

Principles for the interaction with our customers

  • We treat our customers with friendliness and like friends.
  • We introduce ourselves and address them by their name. 
  • Our customers receive top quality from us.
  • We keep our promises.
  • We exceed our customers’ expectations.

OUR TERMS OF ENGAGEMENT

Competence - Experience - Trust

  • We are specialized in the renovation of moisture and mould damage in buildings and deliver top quality to our customers. As a customer-oriented service provider, we guarantee our customers a permanently dry home and healthy living.
  • Due to several tens of thousands of successful renovations, our long-lasting experience and our competent and well-trained staff, we have become one of the leaders in the field. We closely work with a network rooted in science, research, development and practical application.

DOWNLOAD

DOWNLOAD

Feel free to download our guiding principles and our terms of engagement on your computer.